Ragnaro Privacy Policy

At Ragnaro, we take your privacy seriously and are committed to protecting the personal data you share with us when you visit ragnaro.com or register for an account. This Ragnaro Casino privacy policy explains what information we collect, how we use it, and the rights you have regarding your data. By using our platform, you agree to the practices described below.

Who We Are

Ragnaro Casino is operated by Ragnarok Corporation N.V., licensed and regulated under the Curaçao Gaming Authority (License OGL/2023/105/0084). We at Ragnaro provide online casino and sports betting services across the EU, Canada, Australia, New Zealand, and Switzerland. If you have any questions about this policy or how we handle your information, you can reach out to our support team at [email protected].

Information We Collect

When you create an account or use our services, we collect several categories of information to deliver a safe and personalized experience. Our Ragnaro platform gathers this data directly from you and through your interactions with our site.

• We collect registration data such as your name, date of birth, email address, phone number, and country of residence
• We gather identity verification documents (ID, proof of address, payment proof) as required for KYC compliance
• We track your deposit and withdrawal history, including payment method details
• We record your gaming activity, bet history, and bonus usage to improve our services
• We collect technical data including your IP address, device type, browser, and operating system
• We use cookies and similar technologies to monitor site performance and personalize your experience

How We Use Your Information

Here at Ragnaro Casino, we use the information we collect for legitimate business and legal purposes. Our goal is to maintain a secure, fair, and enjoyable gaming environment for every player who logs in through Ragnaro casino login.

• We use your data to verify your identity and prevent fraud or money laundering
• We process your deposits and withdrawals through our supported payment methods
• We send you account notifications, promotional offers, and updates about our welcome bonus and ongoing promotions
• We analyze gameplay data to improve our slots, live casino, and sportsbook offerings
• We use your contact details to provide customer support in your preferred language
• We comply with regulatory obligations under our Curaçao license

Cookies and Tracking Technologies

Our Ragnaro website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic patterns. We at Ragnaro also use cookies to support marketing campaigns and measure the effectiveness of our promotions. You can manage or disable cookies through your browser settings, though doing so may affect certain features of Ragnaro casino online.

Types of Cookies We Use

• Essential cookies required for login and account security
• Performance cookies that help us understand how visitors use Ragnaro casino official website
• Marketing cookies used to deliver relevant advertisements and bonus offers

Sharing Your Information

We do not sell your personal data to third parties. However, our Ragnaro operation may share information with trusted partners necessary to run our business effectively.

• We share data with payment processors to complete deposits and withdrawals
• We share information with identity verification providers to confirm your age and identity
• We disclose data to regulatory authorities when legally required
• We work with game providers such as Pragmatic Play, NetEnt, and Evolution Gaming, who may receive anonymized gameplay data
• We may share data with marketing partners to deliver relevant promotions, always in accordance with applicable law

Data Security

We at Ragnaro Casino implement industry-standard security measures, including encryption and secure servers, to protect your personal and financial information. Our Ragnaro systems are regularly monitored to detect and prevent unauthorized access. Despite these precautions, no method of transmission over the internet is completely secure, and we encourage you to protect your own login credentials carefully.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. We are committed to honoring these rights whenever applicable under EU data protection law and other relevant regulations.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You may request deletion of your data, subject to our legal retention obligations
• You can object to or restrict certain types of data processing
• You have the right to withdraw consent for marketing communications at any time
• You may request a copy of your data in a portable format

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal and regulatory requirements, and resolve disputes. Our Ragnaro records related to transactions, KYC verification, and account activity are typically kept for a minimum period required by anti-money laundering regulations, even after you close your account.

Responsible Gaming and Data Protection

Ragnaro's commitment to responsible gaming also extends to how we handle sensitive information related to self-exclusion requests or deposit limits. We use this data solely to enforce the protective measures you request and to comply with our regulatory obligations under our Curaçao license.

International Data Transfers

As Ragnaro Casino serves players across multiple countries, your data may be transferred and processed in jurisdictions outside your country of residence. We take appropriate steps to ensure that any international transfer of your information meets applicable data protection standards.

Children's Privacy

Our services are strictly intended for individuals who are 18 years of age or older, or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors, and we at Ragnaro take immediate action to delete any such data if discovered.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly when visiting Ragnaro casino online. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact our support team at [email protected]. Our 24/7 live chat is also available in all 14 supported languages to assist you promptly with any privacy-related inquiries.